Terms & Conditions


In these conditions “The Company” means Veenak Veterinary Supplies, and “The Buyer” means the Company, Organisation, practice or individual to whom these terms and conditions are addressed.

2. Agreement

Access to and the use of this website and the information as well as services available through this website are subject to all applicable laws and regulations and to these Terms & Conditions. By accessing this website, you agree to these terms and conditions which form a legally binding agreement. If you do not agree, please exit this website.

These Terms and conditions may be changed by ourselves from time to time and without always having to notify you. The latest terms and conditions will always be posted on our website, and you should always review these. If you cannot access the terms and conditions via our website, we are able to provide you a document through your respected email upon request.

3. Ownership

Unless otherwise indicated, all materials such as text, design, pictures, selection and arrangement of elements from the graphics to the digital layout fall under our “proprietary rights” related to this website are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property). Rights of other materials and companies property used is only used with permission of the rights owner and is protected to copyright laws.

4. Trademark

Veenak name and its logo, all product names, page headers and custom graphics as well as button icons, all trademarks appearing on our website (whether registered or unregistered) displayed, cited are property of their respective owners. You agree to not display or use any of these trademarks, product names etc. is strongly prohibited.

5. Data Protection Consent

By agreeing to these terms and conditions, you agree to our privacy policy. Any communication or material you post or transmit to us over the internet is and will be treated as non-confidential and non- proprietary. Transmission of personal data and information to us, you grant permission to us to disseminate and/or use such information for any lawful purpose.

The use of any unlawful, threatening, defamatory or profane material or any material or any material that is disturbing and be seen as a criminal offence or violation of the law is strictly prohibited.

We reserve the right to monitor communications by yourselves with us whether by mail, voice, fax, email or any other form of transmission.


Whilst every endeavour will be made to effect deliveries on time, no guarantee as to exact date is to be implied and no liability will be accepted for any loss or damage by delay in delivery howsoever caused. Occasionally, the company may be able to replace damage stock, depending on the circumstance.


The prices charged and against which payment must be made will be those prices ruling at the date of despatch of goods.


Unless otherwise agreed, our terms of payments are 30 days from the beginning of every month, and payment should be made by BACS payment method.


We reserve the right to contact accounts to chase them for overdue payments, however if this keeps on happening we have the right to put accounts on HOLD.


Returns policy is strictly 3-5 working days from receiving orders, refrigerated items will not be accepted. Please refer to the “returns policy” tab for further information. Veenak has the rights to reserve giving out credits on orders which come in later then 3-5 working days.


Responsibility for establishing the suitability of any of the Company’s products for its intended use shall rest upon the Buyer and the Company shall not be liable for any loss or damage whether consequential or otherwise, and the Buyer shall not rely on representations made by the Company or on behalf of the Company.


In accordance with new Government law from the 25th May 2018 GDPR – Each party confirms that it will not at any time during the contact disclose to any person outside
either company confidential information concerning the business. Neither party shall use the other party’s confidential information for any other purpose other than to
perform its obligations under the contract of which they work on.